Customer service Help and advice about products VELUX
VELUX® is ranked #1 world-wide by customers, dealers, and industry professionals. Visit our showrooms near you: VELUX® Canada Head Office. 2740 Sherwood Heights Drive. Oakville, ON | L6J 7V5. Main: 1-800-888-3589. Local: (905)-829-0280. Showroom Hours: Monday through Friday from 8:00AM to 4:30PM EST.
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VELUX can make some custom-sized skylights that vary from the standard sizes shown in the price guide. We can also make many custom sizes for the FCM curb mounted skylight. Please contact customer service at 800-888-3589 for specific details.
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Velux windows customer service representative to voice your complaints or concerns. DoNotPay has the solution to any customer service issue for any company, including: Sky Virgin Media O2 Vodafone Marriott Velux Support Contact Channels
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VELUX® Canada Head Office 2740 Sherwood Heights Drive Oakville, ON | L6J 7V5 Phone: 1-800-888-3589
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Customer Service: Email us by filling in the form below. Or by phone: 1-800-888-3589 / (905)-829-0280 Hours of Operation: Monday - Friday: 8:00am - 7:30pm EST and 8:00am - 4:30pm PST. Please fill out the required fields and a VELUX Customer Service representative will get back to you within 2 business days.
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Your new VELUX skylight will be covered by warranty against glass seal failure for 20 years and against defective parts for 10 years. Feel free to also call VELUX Customer Service 1-800-88-VELUX (1-800-888-3589) to request a handy HOW TO MEASURE guide, or for guidance in size and skylight selection.
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Customer Service 800-888-3589 For Homeowner Support: Monday-Friday 8am to 7pm and Saturdays 9am-5pm EST For Dealer Support: Monday-Friday 7:30am to 8pm and Saturdays 9am-5pm EST Technical Support Contact Technical Support at 800-888-3589 for questions regarding product installation, programming remotes, maintenance, warranty repairs, etc.
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Troubleshooting All articles (14) Correcting an obstruction for VELUX Blinds What happens if I reset my remote control? Are the cladding parts of a VELUX skylight replaceable? Can I replace the glass in my VELUX skylight? My blinds won't close. What do I do? How do I order a replacement part?
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24 GB 6 days ago Appallingly lax customer service Appallingly lax customer service. Told not to use a produce because of a danger of electrocution. Fix agreed and now 6 months waiting for action. No ventilation!
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Customer Service is our flagship. A group of highly experienced and professional collaborators who will help you find the solution you are looking for and solve the most common problems, before and after the purchase. Learn more Get support Use our Support section to get answers to our frequently asked questions. Go to support VELUX ACTIVE Support
VELUX Modular Skylights contact information
To provide you with the best service we as that you provide us with the information found on the serial number plate on your skylight. Call us for any technical service questions. 1-800-888-3589. Mon- Fri 8:00 am- 4:30 pm EST. Here are some simple tips on how to service and maintain your VELUX skylights, roof windows, and sun tunnels.
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Contact & Support Business customers Call +45 99994543 Email [email protected] Opening hours 07:00 - 17:00 Go to DealerExtranet → Private customers Call +45 99994543 Email [email protected] Opening hours 07:00 - 17:00 Track your package and get status information regarding your VELUX order here.
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You can call Customer Service at 800-888-3589, Monday - Friday from 7:30am to 8pm EST and Saturday from 9am to 5pm EST or email customer service. Have any questions? Talk with us directly using LiveChat.
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Service and maintenance. The correct usage and maintenance of your VELUX products will ensure a long lasting products. Get direction for use and tips on cleaning. Tips on service and maintenance.
salesman showing customer velux roof window in showroom Stock Photo Alamy
Flat Roof Solution. VELUX offers a wide range of flat roof solutions all designed to keep heat loss to a minimum, make the most of solar gain and let in natural daylight. Find the solution that suits you the best, then sit back and enjoy the benefits. Read more.
Certified VELUX Installers
For most VELUX models, replacement glass is available and can be easily installed if you need. "Fresh Air" Skylights manufactured after April 1996 will need to have the entire operating sash replaced. To order a replacement glass, contact customer service at 800-888-3589 from Monday - Friday from 7:30am to 8pm EST and Saturday from 9am to 5pm EST.
